Refund Policy

Since FCA Club Sports is offering non-tangible irrevocable services we do not issue refunds once the program has begun. As a customer, you are responsible for understanding this upon registering for any of our programs. If you are on a payment plan, the full amount is due, even if you withdraw from the program.

We realize that exceptional circumstance can take place with regard to the services we supply.

We DO honor requests for the refund under the on the following examples:

  • Refund prior to the start of a season. A season begins once the player/athlete has participated in one (1) practice/game/tournament/clinic. No refunds will be honored if the player/athlete has attended any of these activities. Deposits are non-refundable.
  • Moving more than 80 miles from the location in which the club participates and FCA Club Sports is not present in the local area. The refund amount will be determined based on participation that athlete has already given. If FCA Club Sports has corresponding program in that area, the club will transfer the player to the new location at no expense.
  • Refunds may be given if a player/athlete has a serious injury and is unable to participate in the remainder of the season. The refund amount will be determined based on participation that athlete has already given.
  • Refunds may be given for any cancelled services that are not replaced with an equivalent service. For example, if a team is to attend three (3) tournaments, but only two (2) tournaments are received, the players on that team may receive a refund. No refund will be given if the tournament is replaced with an equivalent service.

All refund requests must be made in person to Kara Steinke, or via email at ksteinke@thecentre.info

Please allow 24-48 business hours for our Support Team to get back to you regarding any refund request.

You should accompany this request with detailed and grounded reasons why you apply for a refund. Please make sure your request does not contradict our Refund policy or our Terms and Conditions. A refund is issued to you upon receipt of a waiver of receipt signed by you.